Carrier names and rates below are placeholders. Set them against your actual freight costs before you publish.
Nothing ships until the bags exist. Allow 3 working days for the mock-up and sample photo, then 7 to 10 working days in production, and read every transit figure below as time from dispatch rather than from the day you ordered. Cart orders under $300 pay a flat $25 for standard worldwide shipping (5 to 8 working days); orders of $300 and over ship free on that same service. Bulk freight by sea or air is quoted per shipment.
Current shipping notice
[replace] Put a live notice on this line only while it is true – a peak-season surcharge, a port or airspace backlog, a carrier you no longer use. Delete the paragraph when it stops applying; a stale date on a policy page costs more than no date.
Method, transit time and cost
| Method | Transit from dispatch | Cost | Suits |
|---|---|---|---|
| Standard worldwide | 5 to 8 working days | Flat $25 under $300, free at $300 and over | Cart orders |
| Express courier, door to door | 3 to 6 working days | [replace] $38 per 5 kg | Sample bags, a late re-order |
| Air freight | 6 to 10 working days | [replace] $5.50 per kg | 100 to 300 pieces |
| Sea freight | 25 to 35 days | Quoted per shipment | 500 pieces and up |
Transit figures are what the carrier promises once the carton leaves us. They are not a delivery date, and customs holds are not inside them.
Working days behind the bags
Working days run Monday to Friday and exclude the shutdown weeks our workshop goes dark for. The clock starts when both of these are true: your artwork is approved as a file, and the deposit has cleared. A design that comes back changed mid-run restarts the production window, not the freight window.
[replace] List the dated blackout weeks you shut for, for example the Spring Festival run, so buyers can plan around them.
Packaging
Folded, one bag per paper sleeve, 25 pieces to a carton. Cartons are 60 x 40 x 40 cm and weigh about 12 kg when full. Individual gift packaging on request.
Duties and taxes
Quotes are ex-works unless we agree otherwise. Import duty and local taxes (VAT, GST) are paid by the receiver, and every country applies them differently, so check your own tariff before ordering. We declare the true value on every commercial invoice.
If something arrives wrong
Photograph it before you pack anything back, then read Returns & refunds. In short: send photos within 7 days of delivery, and cracked print, seam failure or a size deviation over 1 cm gets remade or credited. Duty and taxes already paid to your own customs are not refundable by us.
Related pages
- Returns & refunds – what comes back, what gets refunded and what cancelling costs.
- FAQ – cloth, sizes, artwork files and minimums.
- Terms & privacy – the contract wording and data.
- Contact – send the quantity and the destination.